Shipping instructions

Shipping Service Provider

We ship our products from Germany, depending on the package size, by DHL, DPD, UPS or by courier. You will be informed of the shipment number of the respective service provider within the dispatch e-mail. The shipping charges to Great Britain are 11,90 euro for unframed paintings or 19,90 euro for framed paintings with a size less than 100 cm x 60 cm. Bulky goods with a size exceeding the size of 100 cm x 60 cm are charged with 29,90 euro. All goods are insured up to 500 EUR at the time of shipping.

Delivery guarante!

Quick and secure delivery

Delivery Time

The following delivery terms are applicable for dispatch to Great Britain:

 

  • ✓ Poster & unframed Canvas: Manufacturing and delivery within 4 - 8 working days
  • ✓ Framed canvas prints: Delivery within 7 - 12 working days
  • ✓ Acrylic- and dibond prints: Delivery within 4 - 8 working days
  • ✓ Oil paintings (unframed): Delivery within 14 - 28 working days
  • ✓ Oil paintings (framed): Delivery within 21 - 32 working days

 

Shipping costs

Country Unframed < 100 x 60 cm > 100 x 60 cm
Great Britain 11,90- EUR 19,90- EUR 29,90- EUR
Zone 1 (Europe) France, Netherlands, Italy, Spain, etc. 6,90- EUR 11,90- EUR 15,90- EUR
Zone 2 (Europe Non-EU countries) Switzerland, Norway, Monaco, etc. 11,90- EUR 19,90- EUR 29,90- EUR
Zone 3 (Rest of Europe) Andorra, Iceland, San Marino, Turkey etc. 13,90- EUR 24,90- EUR 49,90- EUR
Zone 4 (World) United States, Canada, Japan, South Africa etc. 19,90- EUR 39,90- EUR 79,90- EUR
Other countries on request on request on request

Handing over

Please make sure that the name on your letter box or doorbell is legible. If you cannot receive your parcel at home during the day, you may inform us of an alternative delivery address, e.g. your work address. If the parcel cannot be delivered directly to your hands, a note in your letter box will provide information on where your parcel can be picked up.

Damages in transit

Please report any obvious transport damage directly to the courier and contact us as soon as possible so that we can assert our claims against the courier or with the transport insurance.

Delivery to NON-EU Countries

Please note, that for the delivery to NON-EU countries which are not part of the VAT area of the EU, taxes and levies may apply to the import of goods. These have to be paid by the recipient as the bgs artMedia e.K. does not assume any import duties. In case of delivery to a Non-EU Country, the invoice amount will be calculated excluding VAT.